Slack Basics

Workspace name: Tierra Agency
Workspace URL: tierra-agency.slack.com

Workspace info

To edit your Slack profile, click on your name above any message you've sent. You'll see three areas where you can edit your information.

Field	Required?	Notes
Full Name	Required	Include both first and last name. Middle name(s) as desired.
Display Name	Required	Include first and last name. Middle name(s) generally discouraged in display name.
Profile Photo	Required	May be professional or a bit silly — so long as it's appropriate for a workplace setting.
Title	Required	Include your full job title. Senior/Junior titles may be shortened (e.g., "Sr Account Manager," "Jr Media Buyer").
Name Recording / Pronunciation	Optional	Include either or both for additional clarity.
Time Zone	Required	—

Email Address — required. Should already be set up as your Tierra email when you join.
Phone — do not include a phone number unless you are in sales.

Slack integrates with a number of other tools we use. Recommended additions:

Avoid DMing people for client updates and questions.
Use the external client channel for client-facing messages
Use the internal client channel for messages meant only for the internal team
This keeps everyone aligned and prevents information from being siloed. You can also generally expect faster response times.
If a client DMs you, politely ask if you can respond in the shared channel for visibility.
Avoid large group DMs.

Use @here or @channel sparingly, only when you need messages to be seen by everyone in the channel.

Set statuses to let people know when you're sick, busy, on vacation, etc. You can set your status through your Slack profile.